Ashwin Sreenivas

Ashwin Sreenivas is the co-founder and CEO of Decagon, a company building AI-powered customer support agents for enterprises. He earned both his Bachelor's (2017) and Master's (2019) degrees in Computer Science from Stanford University. Before founding Decagon, Ashwin worked at Scale AI, where he gained experience in building AI products for enterprises. At Decagon, he leads the development of generative AI agents that can handle complex customer inquiries end-to-end, integrating with enterprise systems to take actions and resolve issues. The company was featured on Forbes AI 50 2025 and represents the cutting edge of AI-native customer experience platforms.

Decagon is building generative AI-powered customer support agents that can handle complex enterprise customer inquiries end-to-end. Founded by Ashwin Sreenivas and Jesse Zhang, both Stanford CS graduates who previously worked at Scale AI, the company helps enterprises automate customer service with AI agents that understand context, access knowledge bases, and take actions. Decagon's agents can resolve tickets, answer questions, and perform tasks across various enterprise systems. The company was featured on Forbes AI 50 2025 and has raised significant funding to expand its enterprise AI capabilities. Based in San Francisco, Decagon represents the next generation of AI-native customer experience platforms.