Haptik

Enterprise conversational AI platform that builds AI agents for customer support, commerce, and engagement across channels.

About

Haptik is an enterprise conversational AI platform that enables brands to build AI agents for customer support, sales, and engagement across web, app, WhatsApp, and other channels. Founded in 2013, Haptik has powered billions of conversations for hundreds of enterprises and SMBs across multiple industries. In 2019, Reliance Jio acquired a majority stake in Haptik in a $100M transaction, and today the company continues to lead in AI-driven customer experience with LLM-powered agents and automation.

Founders

Swapan Rajdev

Co-Founder