Pratik Kapasi

Pratik Kapasi is a Co-founder of DialNexa, a voice AI platform providing businesses with human-sounding AI agents for phone conversations. He holds a B.Tech in Computer Science from Vellore Institute of Technology (VIT). Pratik has an extensive background in software engineering, having worked as a Software Engineer at Google (2019-2022) on the Search team, and as Senior Software Engineer at Razorpay and Flipkart focusing on backend solutions and product development. He also served as a Startup Success Manager at Google, assisting startups with technology, marketing, and fundraising challenges. DialNexa's platform handles inbound and outbound calls with AI agents that can qualify leads, answer FAQs, schedule meetings, and integrate with CRM systems, serving businesses looking to automate customer communications.

DialNexa is a voice AI platform that provides businesses with human-sounding AI agents for phone conversations. The platform handles both inbound and outbound calls, replacing robotic IVRs and missed calls with agents that hold natural conversations, follow scripts, and maintain context. DialNexa's AI agents can qualify leads, answer FAQs, run eligibility checks, schedule meetings, send payment links, and log outcomes into CRM systems. The platform is designed for low latency, high concurrency, and reliability, integrating with existing telephony infrastructure, CRMs, and ticketing systems. Key features include AI training and fine-tuning, API and webhook support, multi-language capabilities, personalization options, and pre-built templates. DialNexa serves businesses across industries looking to automate customer communications at scale.